It's neat seeing the inside of the place.  This is my second visit, and this time I was able to have my mom and son along.  I'm glad my kid got to see it.  Being this time of year the tours aren't going on right now, so next time I get up there I am going to try to schedule a tour of the place.  I did go up there with 5 rods and came back with 6.  Can't drive 3 hrs. and not buy anything!!  I got 2 rods repaired, 3 rods replaced and upgraded and bought one new one.  The Mojo series came out with a new handle end set up which I got upgraded to, so that was cool on 2 of my rods.  I think one of the best things about that company (my opinion) is if you buy their product, they stand buy it!  They don't question much of anything.  They really treat ya right on the costumer end of things.  Plus to me, they are part of my state and I consider them local and if I can I will always try and support that crowd if I am able!

Their slop-n-frog rod is one of my favorite rods from that MOJO bass series. One of the reasons I made the trip, I did the OL-LAY to hard and snapped it in 3, 😆 had to make use of their warranty!

You and your family have a great Christmas and can't wait to see what you come up with for your Sig. Series rods!

I'll probably still be on the road headed back home, I'll have to catch it later.

That was really nice.. Happy Birthday man!

Soooo, I got this odd feeling, your NOT a tracker fan, LOL! 😆 

I have definitely taken note of the falcon freedom video.  That one is on the list!  I have been an automotive technician for over 20 years now.  I know how a properly functioning service department is suppose to look like and operate.  I also know what it looks like when it becomes a disaster with warranty problems and kind of what it sounds like you got going on.  Can't stand that and going to avoid it!! Thanks for all your info!

My goodness!

Interesting, sounds like a complete breakdown on the customer service side of things. That's a bummer. Been lookin into buying some type of boat hopefully soon. I have a Cabelas not to far away from where i live and they just added the service section and a showroom for their boats I believe about a year ago. I've been lookin at those trackers as an option. These problems you are having are good for me to know. I will definitely take note of your and Brian's response here! Thanks... hope you get your problems figured out!

So would you care if I asked you to elaborate on the issues your having? Is it like claims stuff or things more on the service side? This is an interesting post to me.